Privacy Policy

1. Data Controller

TrustWing Chemical Technology
Email: david.chen@trustwingchem.com
Address: Shanghai, China

2. Data We Collect

When you submit an inquiry via our contact form, we collect:

• Name and company name
• Email address
• Phone / WhatsApp number
• Country and city
• Your message / inquiry details

This data is stored in our secure database for business communication purposes only. We do not sell or share your data with third parties.

3. Cookies Policy

3.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and improve your experience.

3.2 Types of Cookies We Use

3.3 Your Cookie Choices

When you first visit our site, a cookie banner will appear at the bottom of the page. You have two options:

• Essential Only — Only necessary cookies are stored. Baidu Analytics is disabled.
• Accept All — Both essential and analytics cookies are enabled. This helps us improve the website.

You can change your preference at any time by clearing your browser cookies for trustwingchem.com. The banner will reappear on your next visit.

4. Third-Party Services

We use the following third-party services:

• Baidu Analytics — Website traffic analysis (only loaded with your consent). Data is processed in China. See Baidu Analytics Privacy Policy.
• Vercel / Hosting — Our website is hosted on Vercel. They may collect server logs (IP address, browser type) for security and performance purposes.

5. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights:

• Access — Request a copy of your personal data
• Rectification — Correct inaccurate or incomplete data
• Erasure — Request deletion of your data ("right to be forgotten")
• Restriction — Limit how we process your data
• Portability — Receive your data in a machine-readable format
• Objection — Object to certain types of processing

To exercise any of these rights, contact us at david.chen@trustwingchem.com. We will respond within 30 days.

6. Data Retention

Inquiry data is retained for 2 years or until you request deletion. Analytics data (cookies) is retained according to the third-party provider's policy (Baidu Analytics: 2 years by default).

7. Security

We take reasonable measures to protect your data:

• HTTPS encryption for all data transmission
• Password-protected admin dashboard
• SQLite database with access restricted to server-side code only
• No credit card or payment data is collected on this site

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

TrustWing Chemical Technology
Email: david.chen@trustwingchem.com
WhatsApp: +86 138-XXXX-XXXX